Frequently Asked Questions
Everything you need to know about shopping with Feather & Noise.
How long does shipping usually take?
We offer express and standard shipping options. Express orders typically arrive within 1-3 business days, while standard shipping takes approximately 5-7 business days depending on your location.
What is your return policy?
We accept returns on full-priced items within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund or store credit.
How do I know which size to choose?
Each product page features a detailed size guide and specific fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Model Wears' section for reference.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team within 30 minutes of placing your order, and we will do our best to accommodate any changes before it ships.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping costs and delivery timeframes are calculated at checkout based on your specific region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' options like Afterpay and Klarna for your convenience.